QUALITY SERVICE EVERY STEP OF THE WAY
Our typical turn time is 3-5 business days after art approval and receipt of goods, unless otherwise noted. Any orders that have more than one decoration method (such as screen print and embroidery or heat press) may incur a couple extra working days. Your account manager will be able to communicate your estimated ship date when you place the order.
ORDER CONFIRMATION - 1 DAY
Once we receive your purchase order, artwork and all relevant order information, we will send you an order confirmation reflecting these details for your approval. Please review your order confirmation for accuracy - then approve it or request any changes that need to be made.
Please note: art and order confirmation approvals must be sent via fax or email. We cannot accept verbal approvals.
ART APPROVAL - 1-2 DAYS
After approval of your order confirmation, our artists will create a digital proof reflecting the details of your order. The quicker your digital proof is approved, the quicker that it will be scheduled for production.
Please note: if any art is not fully vector or if fonts are not converted to outlines, additional turnaround time and charges may apply. Please allow additional time for process seperation orders.
ORDER PRODUCTION - 3-5 DAYS
When we receive approval, we will then schedule production of your order for the next available date, typically within 3-5 business days based on your order's specifications.