Typical turnaround time is 5-7 business days + shipping time. Turnaround time is only an estimate, is not guaranteed and starts when we have all information to complete your job. Orders that pass through multiple departments (screen printing, embroidery, heatpress) will increase your turnaround time. If you need a quicker turnaround time than the estimated time, rush services are available. The quicker your digital proof and order confirmation are approved, the quicker your order will be scheduled for production.
Once we receive your purchase order, artwork and all relevant order information, we will send you an order confirmation reflecting these details for your approval. Please review your order confirmation for accuracy - then approve it or request any changes that need to be made.
Please note: art and order confirmation pprovals must be sent via fax or email. We cannot accept verbal approvals.
After approval of your order confirmation, our artists will create a digital proof reflecting the details of your order. The quicker your digital proof is approved, the quicker that it will be scheduled for production.
Please note: if any art is not fully vector or if fonts are not converted to outlines, additional turnaround time and charges may apply. Please allow additional time for process seperation orders.
After we receive approval we will then schedule production of your order for the next available date. Generally we schedule orders for production three days after art approval (subject to department availability).
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